I find Acronis way too far into the “IT savvy” side of useability. if grandma and grandpa can’t figure it out) then it simply won’t be done or won’t be done correctly. I am of the opinion that backups are important and if the process is too difficult (e.g. Working through the backup app is considerably slower than the way it worked with WD Backup because I could just Explore the folder tree and decide which file(s) I wanted to restore or even which ones to delete if they were no longer needed. Explorer is trying to open the file and does eventually display the folders within it but it takes forever and it is still working on displaying the backup I just made. Restoring files appears (so far) to only be possible through the software. That is to be expected but now it uses more of my backup disk space than is necessary. I have now made a back of the files/folders I wanted and as I thought it exists independent of the files made by WD Backup. Discovering the link wasn’t the tricky part rather I couldn’t find any answers to questions that existing customers would have.
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